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Legal Information

Cookie Policy

Learn about how we use cookies and similar technologies on our website, and how you can manage your preferences.

Last Updated: 28 December 2025

This Cookie Policy explains what cookies are, how Tillet & Saunders uses cookies on our website (the "Website"), and how you can control cookie preferences. This policy should be read alongside our Privacy Policy, which provides more information about how we collect, use, and protect your personal information.

This policy is written in accordance with the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to remember your actions and preferences (such as login details, language, font size, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

Cookies can be set by the website you are visiting (first-party cookies) or by other websites that run content on the page you are viewing (third-party cookies). They can also be session cookies (temporary, deleted when you close your browser) or persistent cookies (remain on your device for a set period or until you delete them).

2. How We Use Cookies

We use cookies for the following purposes:

  • Essential Functionality: To enable core website functionality and ensure the website operates correctly
  • Performance and Analytics: To understand how visitors use our website, which pages are most popular, and how users navigate through the site
  • User Preferences: To remember your preferences and settings to provide a personalised experience
  • Security: To help protect against fraud and maintain website security
  • Marketing (if applicable): To deliver relevant advertisements and measure the effectiveness of marketing campaigns

3. Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you, such as setting privacy preferences or filling in forms. These cookies do not store personally identifiable information.

Purpose:

  • Maintaining your session and security
  • Remembering your cookie preferences
  • Load balancing and website performance
  • Ensuring website functionality

Legal Basis: These cookies are necessary for the performance of a contract (providing the website service) and do not require consent under PECR.

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website's functionality and user experience.

Purpose:

  • Analysing website traffic and usage patterns
  • Understanding which pages are most popular
  • Identifying technical issues and areas for improvement
  • Measuring the effectiveness of our content

Examples (if used):

  • Google Analytics (if implemented) - collects anonymous usage statistics
  • Page view tracking
  • Bounce rate analysis
  • User journey tracking

Legal Basis: These cookies require your consent. We only use them if you have consented to analytics cookies.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

Purpose:

  • Remembering your preferences (language, region, font size)
  • Storing information you have entered (e.g., form data) to avoid re-entry
  • Providing enhanced features and personalisation
  • Remembering your login status (if applicable)

Legal Basis: These cookies require your consent, except where they are essential for providing a service you have requested.

Marketing and Advertising Cookies

These cookies may be set through our site by advertising partners to build a profile of your interests and show you relevant content on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.

Current Status:

We currently do not use marketing or advertising cookies on our website. However, this section is included for transparency should we implement them in the future. If we do implement marketing cookies, we will update this policy and obtain your consent before using them.

If Implemented, Purpose Would Include:

  • Delivering relevant advertisements
  • Measuring the effectiveness of advertising campaigns
  • Building profiles of user interests
  • Retargeting visitors with relevant content

Legal Basis: Marketing cookies require your explicit consent.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website, deliver advertisements (if applicable), and provide enhanced functionality. These third-party cookies are subject to the respective third-party privacy policies.

Examples of Third-Party Services (if used):

  • Google Analytics: If we use Google Analytics, it uses cookies to collect information about how visitors use our website. This information is used to compile reports and help us improve the site. Google's privacy policy: https://policies.google.com/privacy
  • Social Media Platforms: If we embed social media content (e.g., Facebook, Instagram, LinkedIn), these platforms may set cookies. Their privacy policies govern the use of these cookies
  • Content Delivery Networks: We may use content delivery networks that set cookies to optimise content delivery

We do not control third-party cookies. Please refer to the third-party privacy policies for information about how they use cookies and how you can manage them.

5. Cookie Duration

Cookies can be either:

  • Session Cookies: Temporary cookies that are deleted when you close your browser. These are typically used for session management and security
  • Persistent Cookies: Remain on your device for a set period or until you delete them. These are used to remember your preferences and settings

The duration of persistent cookies varies depending on their purpose:

  • Essential Cookies: Typically session-based or expire when you close your browser
  • Preference Cookies: May last for several months or until you clear them
  • Analytics Cookies: Typically last for 1-2 years, depending on the analytics service
  • Marketing Cookies: If used, typically last for 30-90 days, depending on the advertising platform

Each cookie will have a specific expiration date set when it is created. You can see the expiration dates of cookies stored on your device through your browser settings.

6. Managing Your Cookie Preferences

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. You can also delete cookies that have already been set on your device.

Cookie Consent Banner: When you first visit our website, you may be presented with a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences. Your preferences will be remembered for future visits.

Browser Settings: You can control cookies through your browser settings. Here are links to cookie management guides for popular browsers:

Mobile Devices: You can also manage cookies on mobile devices through your device settings or browser app settings.

Important: Please note that disabling cookies may affect the functionality of our website and your ability to access certain features. Essential cookies are necessary for the website to function, so disabling all cookies may prevent you from using some parts of the site.

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted. As a result, our website does not currently respond to DNT signals. However, you can control cookies through your browser settings as described above.

8. Cookie Consent

Under UK law (PECR), we are required to obtain your consent before placing non-essential cookies on your device. When you first visit our website, you may be presented with a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your cookie preferences by category

By clicking "Accept" or continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us. Withdrawal of consent does not affect the lawfulness of processing before the withdrawal.

Essential cookies do not require consent as they are necessary for the website to function. However, you can still block them through your browser settings, though this may affect website functionality.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. If we make significant changes, we may also notify you via email or through a notice on our website.

10. More Information About Cookies

For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit:

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Tillet & Saunders

Email: info@tilletandsaunders.co.uk

Phone: 01234 567 890

Address: 123 Builder's Lane, London, SW1A 1AA

If you have concerns about how we handle cookies or your personal data, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Website: www.ico.org.uk

Phone: 0303 123 1113